1. SHIPPING & DELIVERY
All orders placed will be shipped the following business day. However, some orders will take 48-72 hours to process. No orders will be shipped on Saturdays or Sundays.
Your order will be shipped via standard shipping. If you are interested in a specific shipping method, please feel free to contact us via the contact page, before the purchase.
Please note that shipping costs and delivery days vary according to your country of residence.
(allow 2-3 working days)
– EU Countries
(allow 3-6 working days)
– Rest of the World
(allow 6-9 working days)
Any additional duties and taxes assessed by customs on International orders are the responsibility of the customer.
We are not responsible for any delays caused by destination customs clearance processes.
2. REFUND POLICY
If for any reason you are not completely satisfied with your purchase, please return it to us within 7 days of receipt.
Please note: sale items cannot be returned or exchanged !
Please contact us as soon as possible within those 7 days , using the ‘contact us’ form and quoting ‘ Return’ or ‘Exchange’ in the subject bar . Mention your name, order number, items you wish to return for a refund, or items you wish to exchange. We will send you an email with all information necessary to return. Please do not send items back to us before we have authorized your request.
All items must be returned in their original condition, in their original packaging, and with all original tags still attached. We cannot refund or exchange items that have been worn, used, washed, assembled, have their tags removed, or the packaging damaged. In such a case we will not be able to offer you a refund or an exchange, and the items will be returned back to you at your cost.
You are responsible for the costs of returning/exchanging an item.
Keep your proof of postage until we have received and processed your return. Claims for lost or damaged returns parcels will not be accepted. The return parcel is your responsibility until we have received it and have signed for it.
We try to process returns as quickly as possible, but please allow up to 28 days.
Follow the same procedure as with a return (see above).
All exchanges are subject to product availability!
Please state clearly on the Returns/Exchange form we emailed you, which items you wish to return and which items (including size and color) you would like to receive instead. Subject to all returned item conditions being met (see above) and product availability, we will send you the new items. Delivery charges will apply to exchanges. You will be charged or credited for the price difference between the exchanged goods.
DAMAGED/FAULTY GOODS CLAIMS
If you have received an item that is damaged or has a factory fault, please contact us within 5 days of the arrival of the package. Please inspect your purchase immediately upon receipt (including damage to the package), as no claims for damaged or faulty items will be honored after 5 days!
Contact us using the Contact Us form, and quote ‘Damage/Faulty item’ in the subject heading. We will authorize your returns request, and you will be asked to return the damaged/faulty item to us.
If the damage is caused by shipping, the delivery company might require an inspection, so please keep all packing materials.
If you have any questions regarding returns or exchanges, please feel free to contact us via the contact page, we are here to help and answer your questions!
1. USE OF OUR WEBSITE
These Terms are the only conditions that are applicable to the use of this website and they replace all other conditions, except with the express, prior written agreement of the Vendor. You agree that, by placing your order, you unreservedly accept these Terms, having read them.
You agree that:
1. You may only use the website to make legitimate enquiries or orders.
2. You will not make any speculative, false or fraudulent orders. If we are reasonably of the opinion that such an order has been made, we shall be entitled to cancel the order and inform the relevant authorities.
3. You also undertake to provide correct and accurate e-mail, postal and/or other contact details to us and acknowledge that we may use these details to contact You in the event that this should prove necessary (see our Privacy Statement ).
4. If you do not give us all of the information that we need, we may not be able to complete your order.
By placing an order through the website, you warrant that you are at least 18 years old and are legally capable of entering into binding contracts.
2. AVAILABILITY OF SERVICE
The items offered through this website are only available in the destinations listed in the shipping section.
3. HOW THE CONTRACT IS FORMED
The information set out in the Terms and the detail contained on this website do not constitute an offer for sale but rather an invitation to treat. No contract in respect of any products shall exist between you and us until your order has been accepted by us. If we do not accept your offer and funds have already been deducted from your account, these will be fully refunded.
To place an order, you will be required to follow the shopping process online. After this, you will receive an e-mail from us acknowledging that we have received your order (the “Order Confirmation”). All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the product has been dispatched (the “Shipment Confirmation”). The contract for the purchase of a product between us (Contract) will only be formed when we send you the Shipment Confirmation.
4. AVAILABILITY OF PRODUCTS
All orders for products are subject to availability and in this regard, in the event of supply difficulties or because products are no longer in stock, we reserve the right to give you information about substitute products of an equal or higher quality and value which you can order. If you do not wish to order such substitute products, we will refund any monies that you might have paid.
5. ORDER PROCESS REFUSAL
We reserve ourselves the right to remove any Product from the website at any time, or to remove or modify any material and / or content of the same order. Although we do our possible to always process all the orders, there might be exceptional circumstances forcing us to withdraw any after sending the Order Confirmation, and we reserve the right to do so at any time, at our discretion.
We will not be responsible towards you or any other third party for removing any product from the website, whether it has been sold or not, for removing or modifying any material and / or content from the website, or for refusing to process an order once the Order confirmation has been sent.
Unless there are any exceptional circumstances, we will endeavor to fulfill your order for product(s) listed in the Order Confirmation by the delivery date set out in the Order Confirmation or, if no estimated delivery date is specified, within 15 days of the date of the Order confirmation.
Reasons for delay could include: Unforeseen circumstances, delivery area.
If for any reason whatsoever, we cannot meet the delivery date, you will be kept informed thereof and offered a choice of either continuing with the purchase by setting an extended delivery time or cancelling the order with a full refund of the price paid. Please note however, that we do not deliver on Saturdays or Sundays.
For the purpose of these Terms, the “delivery” shall be deemed to have occurred or the goods shall be deemed to “have been delivered” upon signing for receipt of the products at the agreed delivery address.
7. RISK AND OWNERSHIP TRANSFER
The Products will be at your risk from the time of delivery.
Ownership of the products will only pass to you when we receive full payment of all sums due in respect of the products, including delivery charges.
8. PRICE AND PAYMENT
The prices displayed on our website don’t include VAT and exclude delivery costs, which will be added to the total amount due as set out in our Delivery Costs Guide.
We reserve the right to decline orders for bulk or high value purchases and to change price and availability information without notice. Other than as set in previous Clauses, changes will not affect orders in respect of which we have already sent an Order Confirmation.
Once You have finished shopping all the items You wish to purchase are added to your basket. Your next step will be to go through the checkout process and make payment. To do this:
1. Your data should be provided by one of the following options:
Option 1: If you’re already registered, you must provide the user name and password assigned to it.
Option 2: You can enter your data without having to create an account.
2. Then click on “Continue” and fill in the form with your billing and shipping as clear as possible. Orders will be shipped to the delivery address you provide in your form, so it is important to pay special attention when filling the delivery address details.
Likewise, we emphasize that it is very important to provide with your order, a phone number where you are contactable to make delivery easier.
3. Once completed the order and before sending it, You can access the shopping summary, identifying /the purchased item/s , total price (including shipping) and delivery information. Check all data entered and complete the order accepting the conditions and clicking on the “Checkout”. If you have a promotion code, you must enter it at this time to take advantage of the applicable conditions.
4. Select a payment method: Paypal, Credit Card or pay by bank wire.
Cards are subject to authorization by your Card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery.
9. INTELLECTUAL PROPERTY AND COPYRIGHT
This Web Site is governed by Spanish law and is protected by national and international legislation on intellectual and industrial property.
All contents displayed on the Web and in particular, designs, text, audio, graphics, logos, databases, trade names, trademarks, or any other signs susceptible to industrial and commercial use are subject to intellectual property rights of Black Duck® or third party owners who have authorized their inclusion in the On-Line System. Its mere mention does not imply endorsement, sponsorship, or recommendation, right or liability of the Web on the same ones.
Black Duck® authorizes Users to use, view, print the Contents and / or elements on the website solely for your personal use, non-profit, resulting necessary consent of the owner of the rights in question, for any other use than expressly permitted.
Under no circumstances shall any license granted or waiver, transmission, transfer all or part of such rights or confer any right or expectation of law, and in particular, alteration, exploitation, reproduction, distribution or public communication these contents without the express permission of Black Duck® or owners concerned.
Any infringement of these rights may lead to civil court procedures or judicial or penal.
The website www.blackduckparts.com respects the intellectual property rights, industrial property and image rights of third parties, if you believe your legal rights are being violated in this page, please notify us at firstname.lastname@example.org.
10. WRITTEN COMMUNICATIONS
Applicable laws require that some of the information or communications we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic.
We will contact you by e-mail or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights
We may give notice to you at either the e-mail or postal address you provide to us when placing an order.
Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail that such e-mail was sent to the specified e-mail address of the addressee.
12. MOBILE SERVICE
www.blackduckparts.com Web site can be visited through the mobile network, as it has proceeded to the adaptation of the page for proper display by this support.
13. TRANSFER OF RIGHTS AND OBLIGATIONS
The Contract between You and us is binding on you and us and on our respective successors and assigns.
You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.
We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract. For the avoidance of doubt, any such transfer, assignment, charge or other disposition will not affect your statutory rights as a consumer or cancel, reduce or otherwise limit any warranty or guarantee which may have been provided by us to you, whether express or implied.
If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve You from compliance with such obligations.
A waiver by us of any default shall not constitute a waiver of any subsequent default.
No waiver by us of any of these Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with the provisions of the paragraph on Notices above.
If any of these Terms or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
16. ENTIRE AGREEMENT
These Terms and any document expressly referred to in them represent the entire agreement between You and us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between You and us, whether oral or in writing.
17. OUR RIGHT TO CHANGE THESE TERMS
We have the right to revise and amend these Terms.
You will be subject to the policies, Terms in force at the time that you order products from us, unless any change to those policies, Terms or Privacy Statement is required to be made by law or governmental authority.